Operations Manager Job

N C Cammack & Son are looking for a new Operations Manager to join their team.

As an Operations Manager you will be responsible for leading and managing all aspects of warehousing, customer service, sales and transport/logistics operations. Reporting to the Managing Director, this is a senior management role responsible for delivering the strategic vision and direction of the business.

Your Roles and Responsibilities as an Operations Manager:

  • To take overall responsibility of the company’s warehouse, customer service, sales and transport/ logistics functions.
  • Develop strong relationships with key clients, contribute to our work transforming and challenging the way our clients operate.
  • Improve and Implement processes to drive inventory accuracy, availability to customers and improve stock management.
  • Lead teams through positive change to support business growth to ensure we’re delivering a full range of services, skills and experience to all of our clients.
  • Analyse and lead continuous improvement across the business.
  • Engage with employees to improve communication across the teams and drive productivity across departments.
  • Develop methods to Improve On Time Delivery (OTD) to customers and engage with customers to improve processes.
  • Completion of disciplinary processes, appraisals etc where applicable.
  • To ensure the Company complies fully with all Department for Transport and Driver and Vehicle Standards Agency (DVSA) legislation and requirements;
  • To take a proactive role in business development activities and strive for business im-provements and cost reduction initiatives.
  • Investigation and analysis of vehicle accidents, incidents, damage and driving/vehicle breeches.
  • Analyse monthly insurance reports and identify trends, report on repeat offenders.
  • Monitor and manage individual staff performance and provide coaching and training as well as deal effectively with any erformance or disciplinary matters.
  • The responsibility of a large profit and loss financial statement (P&L).
  • Responsible for overseeing the delivery of projects on time, to cost and to quality.
  • Ensure all systems, procedures and monitoring is in line with and carried out to FORS standards.
  • And any other relevant duties as may be assigned.

Essential attributes for our Operations Manager:

  • Knowledge and skills to undertake fleet audits/ safety investigations/ incident and accident investigations
  • Significant Experience and knowledge of transport regulations
  • Able to Work Under Pressure, take ownership and solve problems promptly
  • Able to evaluate complex factors and make decisions to maximise benefit
  • Focused approach and can do attitude
  • Good communication skills and the ability to deal with people at all levels
  • Strong experience of FORS

Desirable attributes for our Operations Manager:

  • Vehicle Engineering/ Mechanical Knowledge
  • Good Leadership and motivational skills
  • The ability to think logically
  • The ability to work flexibly and make decisions quickly
  • FORS Practitioner
  • International CPC Transport Manager
  • Full Car Licence and Class 2 LGV Preferred but not essential

Should you have any queries, contact the recruitment team directly on recruitment@kinaxia.co.uk or call 01625 728027.